xECM for SAP

OpenText xECM for SAP (xECM)

Consultancy

We possess rich experience in implementing the OpenText Extended ECM for SAP suite for several SAP modules such as CRM, ERP, ISU, PM and PP.

  • Development of integration strategies for SAP modules with OpenText

  • Content migration using Document Pipeline and other tools

  • Records Management for SAP

  • SAP Data Archiving

 

Deployment

Our deployment services for xECM include installation, configuration and integration of all xECM components with each other and with the SAP system.

  • Installation of the xECM suite – OTCS, OTAS, OTDS, ELS – and SAP xECM modules

  • Integration of xECM components and SAP

  • Clustering and High Availability

Programming

We are very astute and versatile at xECM programming and combine best practices in xECM application design and programming to deliver solutions to customers.

  • ABAP programming of Property Provider classes and xECM customizations

  • OScript and Webservices programming for content migration and user experience changes

  • Smart UI for Business Workspaces

Upgrade

We provide comprehensive services for the upgrade of xECM components. Our deep understanding of all the xECM components coupled with our systematic and well-documented upgrade process enables us to implement the upgrades in a time-bound manner with minimal system downtime.

  • Upgrade of all components in the xECM suite

  • Refined approaches, game plans and effort and time estimates for upgrading

  • In-place and parallel upgrades

Support

Our support services for the xECM suite include daily and regular maintenance activities, system administration, issue troubleshooting and resolution.

  • Round the clock monitoring and support

  • Evaluation and deployment of patches and hotfixes

  • Backup of application, content and database

  • Issue troubleshooting and resolution

 

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